Our Patient Services

Comprehensive support facilities that extend our care beyond treatments, ensuring a seamless and comfortable healthcare experience.

What We Offer

Complete Healthcare Support

From diagnostics to rehabilitation, we provide end-to-end healthcare services under one roof.

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Labs & Diagnostics

Our diagnostic centre is equipped with state-of-the-art imaging technology including digital X-ray, 128-slice CT scanner, 1.5T MRI, ultrasound and colour Doppler. Our pathology lab offers a full spectrum of tests — haematology, biochemistry, microbiology and histopathology — with rapid turnaround times.

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Key Features

Digital X-Ray & CT Scan

1.5T MRI Imaging

Full Pathology Lab

Ultrasound & Colour Doppler

Same-day Reports Available

Home Sample Collection

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Health Checkup Packages

Prevention is better than cure. Our health checkup packages are designed by experts to screen for common lifestyle diseases, cardiac risks, diabetes, thyroid disorders, and more. Each package includes consultation with a specialist, comprehensive blood work, imaging, and a personalised health report.

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Key Features

Basic Health Screening

Executive Health Checkup

Cardiac Risk Assessment

Women's Wellness Package

Senior Citizen Package

Corporate Health Camps

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24/7 Pharmacy

Our in-house pharmacy is staffed 24 hours a day, 7 days a week, ensuring patients and visitors always have access to prescribed medications, surgical supplies, and OTC products. We maintain a comprehensive inventory of drugs from trusted manufacturers at competitive prices.

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Key Features

24-Hour Availability

Prescription Dispensing

OTC Medications

Surgical Supplies

Home Delivery Service

Competitive Pricing

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Ambulance Service

Our ambulance fleet is equipped with Advanced Cardiac Life Support (ACLS) and Basic Life Support (BLS) equipment. Staffed by trained paramedics, our ambulances ensure safe and rapid patient transport with continuous monitoring. GPS-enabled tracking ensures the nearest available unit is dispatched.

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Key Features

ACLS Equipped Ambulances

BLS Transport Units

Trained Paramedic Staff

GPS-Enabled Dispatch

Inter-Hospital Transfers

Coverage Across Indore

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Homecare Services

For patients recovering at home after surgery, or those needing ongoing nursing care, our homecare team brings hospital-quality care to your doorstep. Services include wound care, IV therapy, physiotherapy, post-operative monitoring, and elderly care by trained professionals.

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Key Features

Post-Surgical Nursing

Wound Care & IV Therapy

Physiotherapy at Home

Elderly Care Services

Trained & Certified Staff

Flexible Scheduling

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Rehabilitation Centre

Our rehabilitation centre offers comprehensive recovery programs for patients post-surgery, post-stroke, or managing chronic musculoskeletal conditions. Our team of physiotherapists, occupational therapists, and speech therapists work together to create personalised recovery plans.

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Key Features

Post-Surgery Rehabilitation

Stroke Recovery Programs

Sports Injury Rehab

Occupational Therapy

Speech & Language Therapy

Pain Management

How It Works

Simple Process

Getting started with any of our services is easy.

Book Online or Call

Schedule through our website, app, or helpline.

Confirm Appointment

Our team confirms your slot and shares details.

Visit or Get Home Service

Arrive at the hospital or receive care at home.

Get Your Results

Access reports digitally or collect from our centre.

FAQs

Frequently Asked Questions

Find answers to common questions about our services and facilities.

Still have questions? Contact Us

You can book a health checkup through our appointment page, by calling our helpline at +91 731 000 0000, or by visiting our reception desk. We also offer corporate tie-ups for group bookings.

Yes, we offer home sample collection for most lab tests. You can request this service while booking your test or by calling our diagnostics helpline.

GIMS is empanelled with all major insurance providers including Star Health, ICICI Lombard, New India Assurance, HDFC Ergo, and government schemes like Ayushman Bharat.

Our GPS-enabled dispatch system ensures the nearest ambulance is sent to your location. Average response time within Indore city limits is 15-20 minutes.

Yes, our homecare services are available 7 days a week including public holidays. You can schedule visits based on your convenience.

Need a Service?

Book an appointment or call us to learn more about our patient services.

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